Promoting Public Benefits Access Through Web-Based Tools and Outreach

Publisher: Washington, DC: Mathematica Policy Research
Dec 15, 2011
Authors
Jacqueline Kauff, Emily Sama-Miller, Gretchen Rowe, Cicely Thomas, and Libby Makowsky
This report summarizes existing web-based benefits access efforts and presents a small subset of case studies of efforts identified through a national scan. It focuses on issues related to the design and management of web-based tools; technology options and requirements; financial considerations; outputs and outcomes; and issues for sustaining, expanding, and replicating existing web-based tools.