Web-Based Screeners and Applications: Potential Tools for Improving Benefit Access and Program Efficiency

ASPE Issue Brief
Publisher: Washington, DC: U.S. Department of Health and Human Services, Office of Human Services Policy, Office of the Assistant Secretary for Planning and Evaluation
Sep 28, 2011
Authors
Emily Sama-Miller and Jacqueline Kauff
This issue brief draws on findings from eight case studies of web-based benefit access tools and provides a framework for thinking about their design and operation in order to improve efficiencies and increase benefit access.