What Works to Help Job Seekers? Rigorous Evaluation Found Individualized Staff Assistance Effective, But Training Needs Improvement (Study Brief)

Publisher: Washington, DC: Mathematica Policy Research
Jun 30, 2017
Authors
Kenneth Fortson, Dana Rotz, Paul Burkander, Annalisa Mastri, Peter Schochet, Linda Rosenberg, Sheena McConnell, and Ronald D'Amico

Key findings from the national experimental evaluation of the Adult and Dislocated Worker programs include:

  • Individualized staff assistance was cost-effective.
  • Evidence, although inconclusive, suggests that training was not effective
  • Policymakers should continue providing staff assistance but look to improve training to better help job seekers.